Last updated: 21 November 2025

At Primera Care Ltd, we respect your privacy and are committed to protecting any personal information you share with us. This policy explains what we collect, how we use it, and your rights under UK GDPR.

Primera Care Ltd

Registered in England & Wales

Email: info@primeracare.co.uk

We are the data controller, which means we decide how your information is used.

We may collect:

• Your name
• Email address
• Phone number
• Any details you choose to send us through our contact form
• Basic website analytics (IP address, device type, pages visited)

We do not collect unnecessary or excessive information.

We use your information to:

• Respond to your enquiries
• Provide information about our services
• Improve our website and user experience
• Keep records of communication

We only use your information for the purpose it was given.

We use secure systems and take appropriate steps to protect your information from loss, misuse, or unauthorised access.

Your data is never sold or shared with third parties for marketing.

We may share your information with trusted service providers (e.g., email or hosting services) only when necessary to run our website or respond to your request.

We never sell your data.

Under UK GDPR, you have the right to:

• Access your data
• Ask us to correct or delete your data
• Withdraw consent
• Ask how your data is being used

To exercise your rights, contact: info@primeracare.co.uk

Our website may use cookies to improve performance and understand how visitors use the site.

You can turn off cookies in your browser at any time.

We may update this Privacy Policy occasionally. Any changes will be posted on this page.

If you have any questions about this policy or how your information is used, please contact:

📧 info@primeracare.co.uk