Meet our Directors
Why We Created Primera Care
Primera Care was founded by Jamie and Melissa after more than 25 years of combined experience in health and social care services. Throughout their careers, they observed that individuals and families often missed out on personalised care and unhurried support. People wanted someone who would take the time to understand their routines, pre
Primera Care was founded by Jamie and Melissa after more than 25 years of combined experience in health and social care services. Throughout their careers, they observed that individuals and families often missed out on personalised care and unhurried support. People wanted someone who would take the time to understand their routines, preferences, personality, and goals—not just complete a list of tasks. As a family-run care service, Primera Care was established to provide something more personal: consistent, relationship-focused home support services tailored around each individual. We avoid rushed visits and one-size-fits-all approaches. Instead, we listen, adapt, and work alongside people with warmth, patience, and respect. Jamie and Melissa also bring personal experience and understanding of neurodivergence, shaping an approach that recognizes different ways of communicating, processing information, and experiencing everyday life. Today, Primera Care proudly remains a family-run business, guided by one simple promise: Care that feels personal. Support that feels human. Delivered by people who truly care.