Meet our Directors
Our Story
Primera Care was founded by Jamie and Melissa, with over 25 years of combined experience in the health and social care sector. After working across a range of services — from community support to home-based care — they saw how many people were missing out on the personalised, unhurried support they truly needed.
They recognised that great
Primera Care was founded by Jamie and Melissa, with over 25 years of combined experience in the health and social care sector. After working across a range of services — from community support to home-based care — they saw how many people were missing out on the personalised, unhurried support they truly needed.
They recognised that great care isn’t just about tasks; it’s about trust, dignity and genuine connection. Families wanted someone who would take time to understand their loved one — their routines, preferences, personalities — and offer support that felt human, compassionate and consistent.
That’s why Primera Care was created: to provide high-quality, relationship-focused care that adapts to each individual. No rushed visits, no one-size-fits-all approach — just reliable support delivered with warmth, patience and respect.
Today, Primera Care is proud to be a family-run service trusted across Eastbourne and East Sussex, built on one simple promise:
Care that feels personal. Support that feels human. Delivered by people who truly care.